Return Policy
Tatyana.com - Retro Elegance for the Modern Woman
PINUP STUDIO
NEWSLETTER SIGNUP

Free Shipping on all domestic orders over $75 and international orders over $150!

Return Policy

ALL SALES FINAL ON ITEMS PURCHASED USING A COUPON CODE UNLESS OTHERWISE NOTED.

All sales final on clearance, sale items, and special occasion wear. You may exchange for a different size if the size is available.

All sales final on jewelry, accessories, shoes, and swimwear.

PLEASE NOTE: If you plan to return an item that was shipped with free shipping, we charge a convenience fee of $10 for domestic orders and $30 for International orders to cover our shipping costs.

PLEASE NOTE: Full refunds on any item may incur a $5.00 per item restocking fee, this fee is taken out of your refund.

 


At Tatyana, we want you to be happy with your purchase! If you are not satisfied, you may exchange it for another product or request a refund.

We must be notified within 13 days of receiving your package to process a return.

Please call or email within 13 days to receive your return authorization number (RA#).

Contact:
(702) 485-4999


PLEASE NOTE: Shipping fees paid are not refunded once the product has shipped.


[email protected]
Subject: Returns/Exchange RA# Request

Once a RA# is given your package must be back into the mail within 7 business days.

Items must be returned in unworn, clean condition with hang tags attached. If any of the above conditions are not met your items will be returned to you.

A copy of your receipt is required for a return/exchange.

International customers, please note that once you receive your RA# your postdate on your return/exchange package must be within 7 days of receiving your RA#

Please note that all of the following conditions must be met:

  • All returns or exchanges must have an RA#
  • We must receive the product back before an exchange or refund will be processed
  • Items cannot be worn, dirty or damaged
  • Original tags must be affixed to the item as it was shipped
  • Please include a copy of your packing slip, RA#, contact phone number and information on what you would like to exchange your items for. If you would like a refund, be sure to note refund


Please send all returns/exchanges to:
Tatyana 

Attn: Web

1412 S. Main St
Las Vegas, NV 89104