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Return Policy

ALL SALES FINAL ON ITEMS PURCHASED USING A COUPON CODE.

All sales final on clearance and sale items. You may exchange for a different size if the size is available.

All sales final on jewelry, accessories, shoes and swimwear.

All sales final on Dita Von Teese items, Mac Duggal Dresses, Lola Ramona and B.A.I.T. Footwear. You may exchange for a different size if the size is available.

 

At Tatyana, we want you to be happy with your purchase! If you are not satisfied, you may exchange it for another product or request a refund.

We must be notified within 14 days of receiving your package to process a return.

Please call or email within 14 days to receive your return authorization number (RA#).

Contact:
(702) 458-1632 ext. 203
orders@tatyana.com
Subject: Returns/Exchange RA# Request

Once a RA# is given your package must be back into the mail within 7 business days.

Items must be returned in unworn, clean condition with hang tags attached. If any of the above conditions are not met your items will be returned to you.

A copy of your receipt is required for a return/exchange.

International customers please note that once you receive your RA# your postdate on your return/exchange package must be within 7 days of receiving your RA#

Please note that all of the following conditions must be met:

  • All returns or exchanges must have an RA#
  • We must receive the product back before an exchange or refund will be processed
  • Items cannot be worn, dirty or damaged
  • Original tags must be affixed to the item as it was shipped
  • Please include a copy of your packing slip, RA#, contact phone number and information on what you would like to exhange your items for. If you would like a refund, be sure to note refund

Please send all returns/exchanges to:
Tatyana Attn: Web
980 American Pacific Dr. Ste. 100
Henderson, NV 89014

Tatyana - 980 American Pacific Dr., Suite 100 Henderson, NV 89014 | Phone: (702) 458-1632
Retro Elegance... for the Modern Woman | Tatyana | Copyright 2015 |